Customer Support

If you happen to have any issues with your download, please don’t hesitate to contact us by filling out the form below. We are happy to help you with any technical issues so you can receive your product.

Use of Course and Content Disclaimer

Every effort has been made to ensure that all marketing materials accurately reflect the educational value of this course. However, there is no guarantee you will earn income or achieve specific results by completing or applying the steps outlined in the course materials. Your outcomes depend on a variety of factors, including your individual financial situation, experience, skills, level of effort, industry conditions, education, and your ability to apply the concepts provided. Running a business always involves a degree of risk, and your use of any information provided through this website, course, or any related materials from Karie Williams or kariewilliams.com is done at your own discretion and responsibility. By enrolling in or engaging with this content, you acknowledge and agree that neither I nor my business can be held liable for any decisions, actions, or results that may arise from your participation. If you have any questions or concerns, please don’t hesitate to contact customer service by completing the form below.

Refund Policy for Digital Downloadable Products

Thank you for your purchase. Please read this policy carefully before making your purchase.

No Refunds
Due to the nature of digital and downloadable products, all sales are final. Once you have gained access to the product, we cannot offer refunds, exchanges, or cancellations. By completing your purchase, you acknowledge and agree to this no-refund policy.

Why We Do Not Offer Refunds
Upon purchase, you immediately receive access to the content via downloadable links. This policy helps protect our intellectual property and ensures fair access to our digital resources.

Exceptions
Refunds will only be considered if you purchased the same product multiple times by mistake.

Late or missing refunds
If you haven’t received a refund yet, first recheck your bank account. There is often some processing time before a refund is posted. Then contact your credit card company; it may take some time for your refund to be officially posted. If you’ve done all of this and you still haven’t received your refund, don’t hesitate to get in touch with us by completing the contact form below.

Exchanges
There are no exchanges on digital products. Please double-check your items before making a purchase.

Do you still need help?

If you still have questions, please complete the form and someone from the team will respond in 1-2 business days.